Privacy Policy

Effective Date: January 1, 2024

Lightboard (“Lightboard,” “we,” or “us”) operates carrier-neutral telecommunications, interconnection, and related infrastructure facilities and websites. This Privacy Policy describes how information is collected, used, and protected in connection with those activities. For purposes of this policy, Lightboard includes Ann Street Advisors, LLC and all affiliated entities.

Information Collection

Lightboard does not collect personally identifiable information directly through its website.

When you contact Lightboard to request information, access, or services, you may voluntarily provide contact, operational, or security-related information (including name, email address, phone number, company affiliation, or access credentials). Such information is provided outside of the website and is used solely for legitimate business, operational, or security purposes.

Lightboard may automatically collect limited technical and operational data associated with website access, including IP address (IPv4 or IPv6), browser type, pages accessed, timestamps, and aggregate usage metrics. This information is collected for availability, security monitoring, capacity planning, and service improvement purposes and is not used to identify individual users.

Cookies and Tracking

Lightboard websites may use cookies or similar technologies necessary for basic functionality, performance monitoring, and aggregate analytics. Cookies do not collect personally identifiable information. Users may control cookie behavior through browser settings; disabling cookies may affect site functionality.

Use of Information

Information is used in accordance with SOC-2 Trust Services Criteria principles, including:

• Security: to protect facilities, systems, and networks from unauthorized access
• Availability: to maintain and monitor service performance and reliability
• Confidentiality: to limit access to information to authorized personnel
• Processing Integrity: to support accurate and reliable operations

Lightboard does not sell, rent, or disclose personally identifiable information for advertising or marketing purposes.

Lawful Process and Neutrality

As a carrier-neutral facility operator, Lightboard does not monitor, inspect, or interfere with customer network traffic or content.

Information may be disclosed only where required by applicable law, court order, subpoena, or other lawful legal process, or as necessary to protect the safety, security, and integrity of Lightboard facilities and operations. Where legally permitted, Lightboard will limit disclosures to the minimum required and may notify affected parties in accordance with applicable law.

Third-Party Websites

Lightboard websites may contain links to third-party sites. Lightboard does not control and is not responsible for the privacy practices, security controls, or content of those sites.

Data Security Controls

Lightboard maintains administrative, technical, and physical safeguards designed to protect information consistent with industry-recognized infrastructure and SOC-2-aligned control frameworks. Access to information is restricted based on role, operational need, and least-privilege principles.

Policy Updates

This Privacy Policy may be updated periodically. Updates are effective upon posting.

Contact

Questions regarding this Privacy Policy may be directed to:
[email protected]

Consent

By accessing or using Lightboard websites, you acknowledge and consent to this Privacy Policy.